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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony varela

June 12, 2025

5  out of  5
rating by Anthony varela
"Sandy was amazing! She was kind, helpful, and very informative. She made everything easy to understand and provided excellent support."
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Jeaney

June 9, 2025

5  out of  5
rating by Jeaney
"It’s been such a great pleasure working with Lizette. She explained a lot to me. She is very kind and understanding she has a lot of patience. She helped me get through a lot that I did not understand and I really appreciate her!! State Farm is very very lucky to have a person like her. She’s amazing at what she does.!! Thank you, Lizette 🤗🤗"
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Gerrie Gonzalez

June 6, 2025

5  out of  5
rating by Gerrie Gonzalez
"I dealt with Yolanda Morales regarding my homeowners policy after I moved she got the policy back dated to the closing date and processed my refund check. Thanks to Yolanda for the great customer service!"
We responded:
"Hi Gerrie! Thank you very much for your kind review. Yolanda loves to take care of our clients so I know she’s excited about helping you also. We appreciate your business, thank you for trusting us with your insurance. "
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Pam Peretti

June 4, 2025

5  out of  5
rating by Pam Peretti
"Everyone at the office has been helpful whenever I need assistance. Special shout out to Lizette for questioning the drivers I had listed on my policy. 2 of them passed away so additional charges were removed and it saved me money when I really needed it, THANK YOU LIZETTE"
We responded:
"Thank you Pam for your review! Lizette loves to save people money, so I know she was excited about that too. We all really appreciate your business."
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David Meza

May 15, 2025

5  out of  5
rating by David Meza
"Amazing customer service definitely helped me save alot of money compared to my previous insurance company Shout out to Yolanda she was very insightful and very knowledgeable and helped me and my wife make the best decision thank you very much for helping me join the state farm family"
We responded:
"Hi David. Thank you for your review, and your shout out to Yolanda! Welcome to our office. Our team looks forward to helping you and your family with your insurance needs. Have a great weekend. "
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Joyce

May 12, 2025

5  out of  5
rating by Joyce
"There I was at the DMV to renew my driver’s license. I couldn’t find my current insurance card. I figured I’d have to have another mailed to me, so I called the office. Lizette rescued me.! I had no idea they would accept a text message with a copy of my insurance info! She sent it.. Three different people accepted it! OMG! What a relief! Got my renewal! Thanks so much, Lizette for being on top of things & saving the day!!!"
We responded:
"Thank you Joyce for your 5 star review for Lizette. She loves to help, and go the extra mile for our clients, and we appreciate you sharing this with us! "
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Daniel M Olsen

May 9, 2025

5  out of  5
rating by Daniel M Olsen
"Yolanda Morales from Jim Finnerty's State Farm team has been fantastic to work with. Last summer, after a disappointing experience with another State Farm office that left us without proper support following a vacation accident, we moved our auto insurance to Progressive. However, our home insurance wasn't up for renewal until this summer, so we held off on making any changes there. In the meantime, we switched to a closer State Farm office and met Yolanda. She has been incredibly knowledgeable, patient, and genuinely committed to helping us find the right coverage. Yolanda has gone above and beyond, making the transition to another State Farm office a surprisingly positive experience. Thanks to Yolanda and the Jim Finnerty team, State Farm is well on its way to winning our business back, one step at a time."
We responded:
"Hi Daniel! We appreciate you taking the time to write such a fantastic review for Yolanda. She gives 110% to our clients, and I’m thrilled you noticed, and took the time to let us know. We look forward to working with you and your family! "
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Sandra Hatch

April 28, 2025

5  out of  5
rating by Sandra Hatch
"Recently needed to switch insurances due to how outrageous the prices of my previous car insurance was. Sandra Gonzales at State Farm, was the one to help me out and explain everything. Not only did she show patience with my lack of knowledge about car insurance, she gave her best recommendations based on my personal needs. Navigating through getting new car insurance was an absolute breeze due to the help from Sandra Gonzales and she got me the best rate I’ve had in YEARS! Can’t explain how grateful I am to have her help through this confusing process!""
We responded:
"Hi Sandra! Thank you so much for your five star review of Sandy. She has lots of years of experience in the insurance business, and loves to help our clients. I’m so glad you got a chance to work with her. We all look forward to working with you in the future."
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Luke Belcaster

April 27, 2025

5  out of  5
rating by Luke Belcaster
"Lizette was very helpful."
We responded:
"Thank you Luke for your 5 star review for Lizette. We appreciate your business and look forward to working with you."
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Kate Grissim

April 24, 2025

5  out of  5
rating by Kate Grissim
"Very responsive and answered all of my questions very thoroughly!"
We responded:
"Hi Kate! Thank you so much for your 5 star review. We all look forward to helping you with your insurance needs. "
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ana rodriguez

April 18, 2025

5  out of  5
rating by ana rodriguez
"Exceptional customer service from Lizette Mercado.Lizzette follows up with to ensure our policies are up to date. It’s always a pleasure speaking with her. I truly appreciate her commitment to excellence. Thank you Lizzette!"
We responded:
"Thank you Ana for your 5 star review of Lizette. She works hard to provide exceptional customer service, and I appreciate you taking the time out of you day to share this with us. Thanks again! "
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Jennifer Weber

April 9, 2025

5  out of  5
rating by Jennifer Weber
"Yolanda has been the best to work with! She makes insurance easy to understand for people who aren’t familiar with the insurance world. She is quit to respond and always gives you her full attention. I highly recommend going to Yolanda for all your insurance needs."
We responded:
"Hi Jennifer. Thank you for your five star review! Yolanda has a talent for connecting with people, helping them understand insurance better, and doing everything she can to make the process enjoyable. Again, thanks for your review, and we all look forward to helping you. "
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Shelly Shannon

April 3, 2025

5  out of  5
rating by Shelly Shannon
"Yolanda is outstanding!! She has helped me navigate new accounts , extremely thorough, quick responses and follow through have been outstanding. We are new to State Farm and Yolanda has definitely exceeded our expectations…. She is a valued employee and his made this transition seamless. I cannot say enough Great things about State Farm. So grateful!! THANK YOU YOLANDA!!"
We responded:
"WOW Shelly, thank you for you amazing review!! Yolanda loves helping our clients, and we appreciate you sharing how much you enjoyed working with Yolanda. We look forward to working with you. "
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I. S.

April 1, 2025

5  out of  5
rating by I. S.
"Great office. Had switched over from a previous State Farm office, and Elvy was a great agent. Very friendly and knowledgeable and great customer service. Highly recommend this location for insurance needs."
We responded:
"Thank you for your wonderful review of Elvy! She loves to help in any way she can, and I appreciate you taking the time to share your thoughts. We all look forward to working with you in the future. "
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Vincent Mcfadden

March 13, 2025

5  out of  5
rating by Vincent Mcfadden
"Jim and Yolanda are absolutely amazing, they resolve my questions, claims and concerns with grace and I am always thrilled with the outcome, I just couid not imagine not having Finnertys State Farm team as my insurance company"
We responded:
"Thank you so much Vince! I especially appreciate the wonderful way you described your interaction with Yolanda, and how well taken care of it made you feel. "
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Tiara Alexander

March 13, 2025

5  out of  5
rating by Tiara Alexander
"A great experience & perfect costumer service."
We responded:
"Hi Tiara! Thank you so much for your five star review. It makes my day when one of our customers recognizes our efforts. All of us here at the office look forward to helping you anyway we can in the future. "
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Alejandra Galvez

February 28, 2025

5  out of  5
rating by Alejandra Galvez
"I had a great experience with Sandy at State Farm! She was friendly, patient, and extremely helpful. She took the time to answer all my questions and made the process easy. Highly recommend"
We responded:
"Alejandra, thank you for your review! I know Sandy appreciates you taking the time to let us know how well taken care of you feel. We all look forward to working with you. "
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Amanda Morris

February 20, 2025

5  out of  5
rating by Amanda Morris
"I have had the pleasure of working with Jim and Yolanda for a handful of years now and I wanted to share what a positive experience it has been working them both. They are very reliable and quick to respond to all inquiries I have. Doing business with them gives me one less thing to have to worry about since I know they are on top of all of our policies. They have also directed me to helpful contacts when State Farm has been unable to ensure a certain type of property. They truly care about their clients and you cannot go wrong working with their team."
We responded:
"Hi Amanda! Yolanda and I really appreciate your wonderful review. It has been our pleasure to work with you and be certain that everything is in order. Thanks again, and be well! "
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kbrinalogi8 gmail

February 18, 2025

5  out of  5
rating by kbrinalogi8 gmail
"Very helpful, courteous, and overall great customer service, very happy! 100% recommended."
We responded:
"Thank you so much for your 5 star review. We work really hard to help our clients and it’s nice to be appreciated! "
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Ben Zuniga

February 17, 2025

5  out of  5
rating by Ben Zuniga
"At Jim Finnertys office his Staff is Superb in Regards to Quick, Detailed Customer Service. . They're Quite Knowledgeable on Different Products Available. I definitely Recommend Mr. Finnertys office for Insurance."
We responded:
"Hi Ben! I really appreciate you taking the time to write this review. It means a lot to me, and helps me see that our hard work and intention to provide great service is being noticed, and is appreciated. Thank you so much for making my day. "
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Daniel Gutierrez

February 10, 2025

5  out of  5
rating by Daniel Gutierrez
"Yolanda is amazing! Thanks for being there for us with immediate email responses and great rates!"
We responded:
"Hi Daniel! Thank you so much for your five star review after you had a chance to work with Yolanda. All of us here at the office look forward to working with you and your family. "
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Romy Vargas

January 24, 2025

5  out of  5
rating by Romy Vargas
"I just want to say that Jim Finnerty State Farm has been there for my family and I one hundred percent. I have never done anything on here but felt that I needed to after spending so much time with them over the past 10 plus years. Yolanda is always there to talk to me and to explain to me everything in lame terms. She always takes the time. When my daughter needed coverage she was there, when I needed extra coverage she was there, when my daughter was in an accident she was there, even when my father had surgery she called to check on him. Her and her team is always there when you need them. I also have to mention that whenever I call to talk to her it seems like anyone that answers the phone knows what I am calling about and expedites the call or call back."
We responded:
"Hi Romy! Thank you so much for your amazing words. Yolanda puts a lot of effort into giving her best to our clients, so I appreciate you acknowledging that. Thank you to you and your family for having your insurance here for all these years! "
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Cao

January 24, 2025

5  out of  5
rating by Cao
"I was able to enroll and get my insurance with Yolanda. She was very professional and super helpful."
We responded:
"Thank you Cao for your 5 star review, and for letting us know that you appreciated the service Yolanda provided you! We look forward to helping you with your insurance in the future. "
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zeke mercado

January 24, 2025

5  out of  5
rating by zeke mercado
"Awesome help professional"
We responded:
"Thank you Zeke for your review! "
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Flojos9255

December 11, 2024

5  out of  5
rating by Flojos9255
"The service and professionalism is first class"
We responded:
"Hi Jose. Thank you for letting us know you enjoyed working with Yolanda, and that her service was first class!! That’s very kind of you. We look forward to working with you. "